Wednesday, October 13, 2021

Does Bissell Honor Their Warranty?

I have previously waxed poetic about our old Bissell Powerforce vacuum which is sadly no more.  I sent hubby off to buy the exact thing but he came back with a bagless version called Powerforce Helix.  It worked great, then the cord winder thing snapped off and then it just died this past month.  I'm telling you, people.  There is no school like the old school.  Companies just don't make things like they used to.

I started researching new vacuums to buy and ended up calling Bissell's commercial center because I figured a commercial vacuum would be better than a typical household vacuum.  I learned from the associate some interesting tidbits.  It is better to buy a household vacuum with a long warranty than a commercial vacuum because commercial vacuums are considered even more disposable than household vacuums AND their warranties typically are for one year only.  So then I called the regular Bissell company (1-800-237-7691) and expressed my frustration that my vacuum had died.  Here is what happened.